Customer Reviews

Manufacture and Sale of Metal Cutlery

Product: Cutlery Business Relationship Started: 2015

We received a request to make the cutlery as close to the color of charcoal as possible. The ion plating’s color was a perfect match, which led us to place the order.

Reasons and Key Factors for Placing the Order

An overseas designer requested cutlery in a charcoal-like color, and the ion plating's color matched perfectly, which was the deciding factor. We have since expanded this application to our own products.

Customer Feedback

We are very satisfied with the service and quality. We appreciate the flexibility with smaller lots for the black cutlery. As for durability, we rated it as average because we are still assessing it.

Overall Rating: 8 (Decorative Quality 10, Durability 6, Price 8, Delivery Time 6, Delivery & Inspection 8, Sales Support 10)

Satisfaction Levels

1 2 3 4 5 6 7 8 9 10
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied

Market Response and Sales Performance

There is high demand for black cutlery, and more stores have recently started carrying our products. Internationally, our cutlery will be sold at a select shop in Singapore. We are also receiving more orders for OEM cutlery.

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+81-778-52-9077

Business Hours: Weekdays 8:30 AM - 5:30 PM