Manufacture and Sale of Precision Products

Product: Caregiving Equipment Parts　Business Relationship Started: 2021

We were impressed by how ion plating, while commonly used for items like tableware, also offers a user-friendly and reassuring option.

Reasons and Key Factors for Placing the Order

We needed a surface treatment for stainless steel parts in our development projects that could handle wear and scratches while providing a black finish. This led us to explore various treatments for stainless steel. Since these parts will be used in caregiving equipment, we were concerned about potential risks with skin contact. We were reassured by your response that titanium, a material used in medical devices like artificial bones, is used in your process. This confirmed the safety and suitability of ion plating for our needs. The superior wear resistance of ion plating was also a crucial factor in our decision, as the parts will be frequently handled and exposed to the environment.

Customer Feedback

We are very satisfied overall, especially with the quality of the products delivered and the responsiveness of your sales team.

Overall Rating: 8.8 (Decorative Quality 8, Durability 9, Price 8, Delivery Time 8, Delivery & Inspection 10, Sales Support 10)

Market Response and Sales Performance

Although the product is still in development and not yet on the market, the feedback within our company has been very positive.