Customer Reviews

Manufacture and Sale of Eyewear Parts

Product: Titanium Ear Hooks for Masks Business Relationship Started: 2021

We consider it a major success, having sold twice the target amount through crowdfunding.

Reasons and Key Factors for Placing the Order

During the COVID-19 pandemic, there was strong demand for our ZiBi masks, with many users requesting variations in both fabric and ear hooks. A representative from our banking partner visited us wearing ZiBi masks in a bronze titanium color and mentioned a nearby company known for its high-quality ion plating technology. The vibrant coloration of the titanium intrigued us, and we saw an opportunity to enhance our products both functionally and aesthetically. We were also curious to see how well the high-end craftsmanship from Sabae would be received by customers.
Before placing our order, we were concerned about potential color inconsistencies. However, after reviewing sample products, we were confident in proceeding. The impressive samples and advanced processing equipment we observed were key factors in our decision.

Customer Feedback

We are very satisfied with the product, which meets our expectations with a refined finish. We would appreciate seeing more color options. As the ear hooks are made from the same titanium material, we don't anticipate durability issues. We find the price reasonable, having discussed and agreed upon it. Delivery was completed within an acceptable timeframe given the circumstances, which was very helpful. We were also pleased with the thorough inspections and appreciated seeing the process firsthand. The sales representative provided detailed information about the company, technology, and equipment, and showed genuine interest in our products, which we greatly valued. We look forward to continuing our partnership.

Overall Rating: 8.8 (Decorative Quality 9, Durability 8, Price 8, Delivery Time 9, Delivery & Inspection 9, Sales Support 10)

Satisfaction Levels

1 2 3 4 5 6 7 8 9 10
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied

Market Response and Sales Performance

We initially used crowdfunding to test both the product and Sabae's promotion. Despite positioning the mask as a premium item, which raised some uncertainty about its sales potential, we sold twice the target amount, confirming it as a great success. We are now considering producing limited edition colors and special designs for future projects!

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+81-778-52-9077

Business Hours: Weekdays 8:30 AM - 5:30 PM